Pre-mediation or Conflict coaching

 Mediation is a voluntary process. However, sometimes one of the parties isn’t willing or convinced to resolve the dispute voluntarily. Here, coaching can help:

• When opinions are in conflict.
• When stakes are high.
• When emotions are high.
• When there are blocks to harmonious communication.
• When there is a lack of awareness.

 Post-Mediation Coaching

During the post-mediation, the coach will help one or both (or more) of the disputants, on an individual basis, to reach whatever goals remain in the aftermath of the mediation. This may include to:

• Improve their relationship, which has remained strained even after the mediation.
• Improve conflict management skills of the parties who have already realized and identified areas of conflict during the mediation.
• Address unresolved matters, about the person or the situation that they are in.
• Reflect on the types of reactions or behaviors that lead to needless escalation and work on ways to manage them for the future.